WHATSAPP DELIVERY NOTIFICATIONS

Keep customers informed,
without manual messages

Rutivia can send configured messages based on real delivery events, using a connected WhatsApp Business account and enabled templates

  • Route start
  • Upcoming delivery
  • Delivery outcome

What you can manage

Fewer disconnected tools. Better operational clarity

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When a route starts

Route dispatch can trigger notifications according to enabled events for the organization

  • Route-start event
  • Approved templates
  • Sending preferences
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When a delivery approaches

The next recipient can get a notification as the driver progresses to that stop

  • Next destination
  • Event-based messaging
  • Business configuration
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When an outcome is recorded

Completed and failed delivery statuses can be communicated when recorded by the team

  • Completed delivery
  • Failed delivery
  • Sending records

Messaging requires a connected WhatsApp Business account, approved templates and configured preferences. It is not automatically enabled for every organization

Frequently asked questions

Frequently asked questions

Practical answers about Rutivia

Do messages come from Rutivia's own WhatsApp?
Messages are configured for the business's connected WhatsApp Business account, not Absteria's commercial contact number
Can I choose which events send messages?
The notification module provides business-level event settings subject to the connected account and approved templates
Will WhatsApp work without setup?
No. A connected account and valid operational and template configuration are required

Request a demo

Coordinate deliveries with a clearer view

See how Rutivia could fit your operation. Tell us what you need to manage and request a product demonstration